“It should cover defects from manufacture and use of faulty components during assembly,” he says.
“A warranty will also allow a manufacturer to see what is giving problems with their garments and allow them to find an alternative as they will see trends in components or seam failures.
“Most warranties will not cover general wear and tear or ageing from extended use but these are sensible as they are out of the control of the manufacturer.”
Link International product manager Ron Grant points out that a major benefit of buying European CE-approved riding gear is that once approved, manufacturers are not allowed to change material, stitch lines, manufacturing plant, etc.
If they do, the garment has to be re-submitted for testing at an average cost of about $10,000 per garment.
“This guarantees product consistency,” Ron says.
“Non-CE brands usually place an order for jackets, don’t actually go to the factories for quality control checks, cannot guarantee the material used is the same quality as last production, nor even guarantee who is making the gear as there is potential the factory the product was ordered from may sub-contract production to someone else,” he warns.
Ron says one of the biggest issues facing the industry is not just trying to teach riders what garment is better than the other, but also the necessity to actually wear safety gear.
“Recently I saw a guy on a new sports bike with brand new boots, leather jacket, gloves, top-of-the-range helmet and board shorts,” he says.
“Every day I see guys geared up on their way to work wearing runners or lace up work shoes. Or no jacket. Or shorts. Or normal jeans. The other day I saw a guy fanging over Mt G with a pretty young lady on the back with a string top and skimpy shorts.”
He says the onus is on experienced salesperson to expertly advise customers so they buy the right gear for their use.
“Of course, that is all negated when buying online,” he says.