Do you have questions about some of Suzuki’s latest machines? Well, if you’re in Italy, you can have a chat with a salesperson or product specialist from the safety of your home.
Suzuki Italy just launched a new video chat system that allows for telemeetings for potential customers who want to discuss bikes and start the buying process. It’s called SmartMeet, and you can schedule a meeting.
SmartMett uses a variety of video chatting software (whatever the customer wants to use) to interface with the person who set the appointment.
You can schedule a meeting via Skype, Zoom, Facebook Messenger, WhatsApp, Microsoft Teams, or Google Meet. Italian customers can go to Suzuki’s SmartMeet website and schedule an appointment.
When you schedule an appointment, you’ll be able to specify what you want to discuss, and that should help get you in front of the right person who will have the correct answers for you.
While some manufacturers are trying to do fully virtual sales, this seems like a very smart second option. Suzuki is providing customers a way to get in touch and start the process without physical contact.
It will be interesting to see if the company plans to roll this out elsewhere, my gut tells me it will if this goes well in Italy. I also have a feeling it will go well.
If you’re in Italy (or you just want to check out the SmartMeet setup) check out the website by clicking here.